Q&A
Frequently Asked Questions
Do you sell computers?
Yes. We sell refurbished business-class Lenovo desktops and laptops, along with new Lenovo devices, and offer free data transfer from your old machine to the new one as part of the purchase.
Do you work on Macs?
Yes. We don’t just fix Windows-based PCs, but also Apple Macs as well.
Do you fix laptop screens?
Yes. We have extensive knowledge in replacing most laptop screens, and in most cases we’re able to do it for less than the big box stores and in a fraction of the time.
How long will my repair take?
We strive to get most repairs done within 24 hours of drop-off. There are sometimes unforeseen circumstances (parts availability, etc.) that may cause your repair to take a bit longer, but we will not take 4-12 weeks like some box stores do. All repairs are done on-site.
Do you offer a loaner computer while mine is being repaired?
Yes — ask us about our loaner laptop and Chromebook program when you drop off your repair.
Do you offer on-site or remote support?
Yes, both. We can come to your home or office, or connect remotely for many software issues — whichever is more convenient for you.