Matthew Burke
Owner & Lead Tech

Matthew Burke is the owner and lead technician of Preferred Computer Solutions, with more than 30 years of experience helping home users and small businesses solve technology problems. CompTIA A+ and Network+ certified, Matthew specializes in computer repair, cybersecurity, backup solutions, networking, managed IT, homelab systems, and practical AI training. A lifelong builder and technology enthusiast, he enjoys turning complicated problems into reliable, understandable solutions. Clients value his honest recommendations, patient guidance, and ability to explain technology in plain English. Based in Jaffrey, Matthew is proud to provide personal, dependable service throughout the Monadnock Region.

Melissa Burke
Vice President & Creative Director

Melissa Burke serves as Vice President and Creative Director of Preferred Computer Solutions. For more than 20 years, she has been a trusted source of encouragement, creative direction, and support behind the business. Melissa also works for the U.S. Department of Veterans Affairs in White River Junction, Vermont, bringing professionalism, compassion, and dedication to everything she does. A devoted wife and mother with a lifelong love of crafting and creative projects, she helps shape the welcoming, personal character of PCS. Her thoughtful eye and steady support ensure the company remains connected to the people and community it serves.

Echo
VP of Executive Security & Snuggle Operations

Echo balances two essential responsibilities: protecting the executive team and ensuring nobody goes too long without affection. Alert, loyal, and always nearby, Echo takes security seriously—but remains equally committed to naps, cuddles, and maintaining company morale.

Tango
Director of Personal Security (Undercover Division)

Tango specializes in close protection, quiet observation, and appearing exactly where needed. Operating discreetly from couches, blankets, and other strategic locations, Tango keeps a careful watch over the household while maintaining complete undercover status.

Xena
Chief Noise Violator

Xena oversees all audible notifications, including visitors, deliveries, unfamiliar sounds, and events that may not actually exist. Small but exceptionally effective, Xena ensures that nothing happens within hearing distance without receiving an immediate and enthusiastic announcement.

Nala
VP of Unauthorized Outings

Nala leads the organization’s boundary-testing and unscheduled exploration initiatives. An expert in identifying open doors, overlooked exits, and brief lapses in human attention, Nala remains committed to expanding company territory—whether authorization has been granted or not.